Subaru's pursuit of building motor vehicles that perform to the highest standard extends well beyond the vehicle. As an owner, caring for your new investment will help keep your vehicle in optimum condition. 

Genuine Car Care

Subaru Warranty

The warranty period commences on the date of first supply, delivery or registration of the vehicle, whichever occurs first. Replacement parts fitted by an authorised Subaru retailer free of charge during the warranty period are warranted for the remainder of that period.

Genuine parts and accessories purchased by a customer that are fitted by an authorised Subaru retailer are warranted for 2 years.

Genuine parts and accessories purchased by a customer that are fitted other than by an authorised Subaru retailer are warranted for 1 year.

Subaru Australia does not warrant parts or accessories fitted to a customer's vehicle that are not genuine.

Subaru Australia warrants that if any part of the vehicle is found to be defective in factory materials or workmanship within the stated warranty period, it will be repaired, replaced or adjusted by any authorised Subaru retailer free of charge to the customer.

NOTE: Subaru New Vehicle Warranty does not cover Subaru vehicles acquired at auction or imported into Australia other then by Subaru (Aust) Pty Limited. (With some exceptions given to government vehicles).

Warranty repairs

All authorised Subaru service centres will honour the Subaru new vehicle warranty, and will repair, replace or adjust free of charge to the customer, any part of a customer's vehicle that is defective in factory materials or workmanship.

Please note that Subaru Australia is unable to reimburse the cost of repairs carried out during the warranty period by a repairer other than an authorised Subaru service centre except where express prior APPROVAL for those repairs has been obtained.

Warranty transfer

The new vehicle warranty is provided with the vehicle and is transferable from owner to owner conditional upon the standard warranty terms as explained in your owner's handbook.

The warranty is only applicable in Australia and is not transferable to other countries as no reciprocal world wide warranty is provided. However when an owner wishes to export a vehicle to another country where possible Subaru Australia will endeavour to make special arrangements on behalf of the owner.  

Taxi, driving school, or rental vehicles

For Subaru vehicles used primarily as a taxi or hire, rental or driving school vehicles, the warranty period is 3 years or 100,000 kilometres, whichever occurs first. If the odometer reading for such vehicle has been altered and it is not possible to determine with certainty whether the vehicle has travelled in excess of 100,000 kilometres, the warranty period is deemed to have expired.

Warranty limitations

Repair, replacement and adjustment under the Subaru new vehicle warranty are not available for deterioration, defects, faults or failures due to:

• Ordinary wear and tear.
• Wear and tear caused by use of the vehicle for a purpose or under road or climatic conditions other than for which it was designed, including racing, rallying, speed trialing, hill climbing or similar activities or competitive events.
• Driver negligence, misuse or abuse, eg, tampering, disconnection, loading or towing beyond the manufacturer's specifications, or continuing to drive the vehicle after loss of fluids, lubricants, oils, coolants, refrigerants or water.
• Accident, impact, fire, theft, illegal use or malicious damage by a third person.
• Modifications or alterations, which have not been approved by the manufacturer, or the installation or use of non-genuine parts, accessories, equipment, assemblies or components.
• A failure to have the vehicle serviced in strict accordance with the manufacturer's specifications and recommendations, or a failure to have the vehicle repaired promptly in accordance with such recommendations following an accident or other damage, or after a defect becomes known or is suspected.
• Use of non-recommended, inappropriate or dirty fuel, oil, fluids, lubricants, coolants, refrigerants or water.
• Any work carried out on the vehicle by a person other than an authorised Subaru service outlet.
• A failure to maintain the vehicle, including its body trim and paintwork, in accordance with the manufacturer's recommendations, or the use of unsuitable agents, eg, unsuitable cleaning agents.
• Environmental conditions, including acid rain, industrial fall-out, salt, sand, stones, tree sap, bark or leaves, bird, animal or insect droppings or other damage, windstorm, hail, flood, lightening, or other acts of God.
• The Subaru New Vehicle Warranty is in addition to the rights and remedies conferred on consumers by the Trade Practices Act 1974 (Cth) and other applicable Commonwealth, State and Territory legislation.  The Warranty does not affect those rights or remedies, except to the extent that their application may lawfully be excluded. 

Subaru vehicles are certified to all relevant Australian Design Rules (ADR) in force at the time of certification. It is illegal to fit a replacement part or accessory, which does not allow the vehicle to continue to comply with the requirements of the Australian Design Rules.

In servicing the vehicle, the use of genuine and approved parts and accessories will ensure that the original vehicle specification and quality is maintained and that the vehicle continues to comply with certification requirements and government regulations relating to vehicle safety and environmental controls.